Unlock Effortless Cloud Backup with FileScience
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Frequently asked questions
Questions? Find your answers here.
Why should I back up my cloud data?
While cloud providers offer robust infrastructure and reliability, backing up your cloud data is still crucial. This is primarily because of the risk of accidental deletion or user error, where you might inadvertently delete important files or make unrecoverable changes. Furthermore, cloud accounts can be vulnerable to malware and ransomware attacks; an independent backup ensures you have an uncompromised copy for recovery.
How do I restore my data?
From the tenant viewport and recovery viewer, you can select the entire cloud, specific users, or even individual objects and their different versions for export.
How quickly does my data back up?
Backup times vary depending on the size of your data, the cloud platform you're using, and how your data is organized. Please contact us to speak with an expert who can assess your specific cloud environment.
How often does my data back up?
By default, your data is backed up daily. However, upon request, you can opt for more frequent backups, occurring as often as every 10 minutes.
How do I invite team members to monitor and restore data?
You can invite any number of team members to access an organization from the organization overview page, either by using an invite code or a URL.
How do I contact support?
If you need help with signing up or have any other questions, you can contact the company's support team by submitting a support request through the website or by emailing hey@filescience.io.
Do you offer any discounts or promotions?
FileScience occasionally offers discounts and promotions. To ensure you don't miss out on these deals, be sure to catch us at one of our partner conferences.
How does FileScience compare to other similar services?
FileScience is a streamlined, no-nonsense backup and recovery platform. It's competitively priced and offers a variety of billing options to suit different needs and budgets.